Choose the desk that matches your question. Replies come from a monitored mailbox, not an automated system.
| Desk | Address | Hours | Use it for |
|---|---|---|---|
| New campaigns | [email protected] +1 913 555 0142 | Mon–Fri, 08:00–18:00 CT | Starting a campaign, file layout, pricing, integrations |
| Delivery desk | [email protected] +1 913 555 0142 | Mon–Fri, 08:00–18:00 CT | Campaigns in progress, bounce reports, replacement links |
| Security reports | [email protected] | Monitored daily | Suspicious email claiming to come from us |
| Billing | [email protected] | Mon–Fri, 09:00–17:00 CT | Invoices, purchase orders, remittance details |
Cedar Ridge Benefits Services, Inc.
7140 Metcalf Avenue, Suite 320
Overland Park, KS 66204
United States
Visits by appointment only, arranged through your account contact. The office is not a walk-in service desk.
Questions about your own benefits — plan options, enrollment changes, a document that looks wrong — go to your employer’s benefits administrator or plan administrator. We produce and send the documents they ask us to send and cannot change an election, a plan or an effective date.
If you received a message from this domain and want to know whether it is genuine, see Email you may receive from us. If it does not match, forward it to [email protected] and delete it.
Contracts, NDAs and security questionnaires: send to the Overland Park address above, attention to the Contracts desk. Electronic copies reach us faster at the account contact you already have.